All your answers, in one place

Jiibet FAQ — Your questions, answered simply

From deposit bonuses to cricket betting, and password resets to account queries — find detailed answers to all common Jiibet questions, right here in Bangla.

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If you still need help, contact our support team directly:
support@jiibet.app

No need to worry about a forgotten password — resetting it on jiibet is simple and takes just 2 minutes.

1
Go to the login page and click the "Forgot Password?" link.
2
Registered mobile number Enter the number you used to create your Jiibet account.
3
On your mobile 6-digit OTP will arrive — usually within 30 seconds.
4
Enter the OTP and Set a New Password — At least 8 characters; a mix of types is recommended.
5
With your new password Log In — and you're all set!
Never share your OTP with anyone. The jiibet team will never call you to ask for your OTP.

If your mobile number has changed or you're not receiving the OTP — support@jiibet.appEmail us and include a photo of your National ID — your issue will be resolved within 24 hours.

Deposits on jiibet are usually processed very quickly, though occasionally there may be a short delay.

Payment methodStandard hoursMaximum wait
BKash2–5 minutes30 minutes
Nagad2–5 minutes30 minutes
Rocket5–10 minutes60 minutes
Bank Transfer1–4 hours24 hours

If a deposit fails or is delayed:

1
Confirm the Transaction ID (TrxID) in your mobile banking app.
2
Make sure you've entered the TrxID correctly in the jiibet deposit form.
3
If funds haven't arrived after 30 minutes support@jiibet.appSend your TrxID and screenshot to
If a deposit doesn't go through, your money is typically returned within 1–3 business days. There's no need to worry.

The welcome bonus isn't awarded on registration alone — it's credited to your account after your first deposit. Here's how it works:

1
At Jiibet Register Complete.
2
Registration Within 72 hours Make your first deposit.
3
A minimum deposit of ৳500 is required to activate the bonus.
4
of your deposit 100% Bonus (up to ৳5,000) will be credited to your bonus balance — usually within 30 minutes.
Your depositBonus amountTotal gaming balance
৳500৳500৳1,000
৳2,000৳2,000৳4,000
৳5,000+৳5,000 (maximum)৳10,000+
Bonus balance cannot be withdrawn directly — you must place a certain amount in bets first. To learn more, Bonus Page See details.

Bonus wagering requirements may sound complicated, but they're actually quite straightforward. At Jiibet, the standard is Bonus amount × 15 or 20 times must be wagered.

Example: If you receive a ৳1,000 bonus with a 15x wagering requirement:

SubjectAmount
Bonus Amount৳1,000
Wagering multiplier×15
Total wagering required৳15,000
Minimum odds (per bet)1.70 or higher

Key terms to know:

Bets placed at odds below 1.70 will not count toward wagering requirements.
To receive your bonus, Within 30 days wagering must be completed.
Once the wagering requirement is met, your bonus balance will be converted to real balance.
Wagering conditions may vary for each bonus. For accurate details, log in to your account and check the "Bonus" section.

Withdrawing your winnings from Jiibet is quick and straightforward. As soon as a match ends, your winnings are credited to your account automatically. You can then submit a withdrawal request.

Withdrawal methodProcessing timeMinimum Amount
BKash5–15 minutes৳300
Nagad5–15 minutes৳300
Rocket15–30 minutes৳300
Bank Transfer4–24 hours৳1,000
USDT (Crypto)1–2 hoursEquivalent amount

Your first withdrawal may require KYC verification — simply submit a photo of your National ID and verification is completed in 30–60 minutes. All future withdrawals go through instantly.

Withdrawals requested between midnight and 6 AM may take a little longer to process via bank transfer.

Jiibet goes far beyond football — with over 50 sports markets available. The most popular include:

SportsPopular bet types
Football1X2, Over/Under, Both Teams to Score, Handicap
CricketMatch winner, toss result, runs over/under, first wicket
TennisMatch Winner, Set Score, Game Handicap
BadmintonMatch Winner, Game Handicap
BasketballPoint Spread, Over/Under, Match Winner
ESportsMatch Winner, Map Winner

How to place a bet:

1
Sports events Go to the page and choose your preferred sport.
2
Click on any match you like — all available odds will be displayed.
3
Select the odds to add them to your bet slip — enter your stake and confirm.
With Live Betting, you can place bets while the match is in progress — odds update every few seconds.

Cricket betting on jiibet is the most popular choice among Bangladeshi bettors. You can place bets across all formats — BPL, IPL, Test, ODI, and T20.

Types of bets available in cricket:

Bet typeWhat it means
Match winnerBet on which team will win
Toss winnerWhich team will win the toss
Runs at first wicketHow many runs will be scored before the first wicket
Innings runs Over/UnderWill the total runs be over or under a set number
Top run scorerWhich batsman will score the most runs
Live ball-by-ballLive Bet on Every Ball

How to get started:

1
Log In and go to the "Cricket" section.
2
Pick an upcoming or live match — during the BPL season, there's a match every day.
3
Select your preferred market and odds, then enter your stake in the bet slip.
4
Confirm — bet placed! Results will be settled automatically once the match ends.
Jiibet offers live streaming and Live Betting together for all major tournaments — BPL, IPL, World Cup, and more.

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Learn more about jiibet

Why this FAQ page?

Thousands of members bet on jiibet every day, and many share the same questions — about deposits, bonuses, passwords, and cricket betting. This FAQ page provides detailed answers to the most frequently asked questions.

If you don't find your answer here, email us directly at support@jiibet.app. Our Bangla-speaking support team is available 24 hours a day.

Jiibet's average support response time is just 15 minutes — day or night.

Is Jiibet safe?

Jiibet is a licensed and regulated platform. We use SSL encryption, two-factor verification, and strict KYC policies to keep every transaction secure.

Millions of Bangladeshi members bet on Jiibet regularly and withdraw their winnings via bKash and Nagad — that track record speaks for itself.

Everything you need to know about jiibet

Essential information for new members

Register in just 3 minutes

Just enter your mobile number and password to create an account. No hassle, no paperwork required.

BKash / Nagad / Rocket

Deposit and withdraw using the mobile payment methods you already know — no separate bank account needed.

100% bonus on first deposit

New members can receive up to ৳5,000 as a welcome bonus on their first deposit — and start betting right away.

Live Betting & Scores

Bet while the action is live. Real-time odds and live scores — right on your mobile.

24/7 Support in Bangla

Get help in Bangla any time, day or night. Reach us via Live Chat or email — whichever you prefer.

Secure & Licensed

SSL protection, KYC verification, and an international license — your money and data are always safe.

Have more questions? We're here to help

Still not resolved? Email us at support@jiibet.app or join jiibet and speak with us via Live Chat.

18+ only. Please gamble responsibly.

support@jiibet.app
24/7 Live Chat
Avg. response: 15 minutes
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